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Privacy Policy

Last Updated: June 1, 2023

1. Introduction

Batman Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our utility connection services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services
  • Request utility connections
  • Fill out a contact form
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include:

  • Name, email address, and phone number
  • Mailing address and service address
  • Move-in and move-out dates
  • Service preferences and requirements
  • Payment information (when applicable)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website addresses

We may use cookies, web beacons, and similar tracking technologies to collect this information.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your utility connection requests
  • Communicate with you about our services, updates, and promotions
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activities
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Utility companies and other third-party service providers who need access to your information to fulfill your service requests.
  • Business Partners: Companies we partner with to offer integrated or co-branded services.
  • Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to correct or update your personal information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Batman Services
120 Preston Executive Dr Suite #200
Cary, NC 27513
Phone: 1855-487-3746
Email: privacy@batmanservices.com

Your Utility Connection Concierge

Contact Us

120 Preston Executive Dr Suite #200
Cary, NC 27513

1855-487-3746

info@batmanservices.com

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